1. How can I place an order?
    To place an order on CredoCart, simply browse our website, select the products you wish to purchase, and add them to your shopping cart. Proceed to the checkout page, where you’ll provide your shipping and payment information. Once the order is confirmed, you will receive a confirmation email with the order details.
  2. What payment methods do you accept?
    We accept various payment methods, including credit cards, debit cards, and Stripe. All transactions are securely processed to ensure your financial information remains safe.
  3. How do I track my order?
    After placing an order, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package as it makes its way to your doorstep.
  4. What is your return policy?
    We want you to be delighted with your purchase from CredoCart.shop. If for any reason you are not happy with your order, you may initiate a return within 30 days of receiving the product. Please refer to our Returns & Refunds page for detailed instructions on how to process a return.
  5. Do you offer international shipping?
    No, Offer international Shipping Only USA Shipping
  6. How can I contact customer support?
    If you have any questions, or concerns, or need assistance, our customer support team is here to help. You can reach us through the Contact Us page on our website or by sending an email to [email protected]. We strive to respond to all inquiries promptly.
  7. What do I do if I receive a defective order?

Key-Surfers is not liable for any products damaged or lost during shipping. If you received your damaged order, please get in touch with the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

8. Where are you located?
How do I contact your company if my question isn’t answered here?

You are welcome to contact us via email at [email protected] during opening hours 9 am-5 pm Monday-Friday.
9. How do I track my order?

Once your order is shipped, we send you a confirmation email which for tracked services contains the tracking number and a link to the tracking website for the shipping service you selected at checkout.

10. How do you pack your items to ensure safe transport?

We cling-wrap all our products and wrap them in at least three layers of bubble wrap. Rest assured, your orders are being packed to ensure nothing is damaged along the way.

11. How do I know my payment has been received?

If you pay via credit card, your order confirmation should indicate that payment has been completed.

If you have any questions or want to know about us please contact us form below information:

Contect Credocart Store:

Address: 5812 Maple Terrace Laurel, Maryland 20707, USA

Phone: +1 (765) 239 9487

Email: [email protected]